Systems Engineer &  Former Apple Genius

My name is Peggy Flaxman, I founded Slice Tech Solutions in 2017 to provide technical support and training to individuals, families and small businesses. I am a problem-solver by nature, and enjoy helping others understand and enjoy technology. As a trained Systems Engineer (B.S. University of Virginia), I have held a variety of positions in the IT field, including: 

  • MacOS, iOS, WatchOS, and tvOS support at Apple Genius Bar
  • Triage and repair of hardware including iPhone and Macintosh systems
  • Customer needs assessment and problem solving across all Apple product platforms
  • Graphical user interface (GUI) design for shipboard systems using Java and JavaScript
  • Help Desk/Call Center management, end-user support for a variety of commercial software and hardware,  including Windows and Mac OS, MS Office, MS Outlook/Exchange Server, VoIP and networking components
  • Website design and maintenance using HTML and Dreamweaver
  • End-user documentation creation for customized commercial products for NAVSEA community
  • Training (classroom and one-on-one) for commercial products and customer specific systems

I currently live in McLean, Virginia and provide technical consulting services to individuals and small businesses in the VA/MD/DC metro area. In my free time I enjoy cooking, mountain biking,  and searching for the perfect IPA.